Business Support Officer (Scale 5)

Who You Are

We are seeking a well-motivated and flexible individual with a can-do attitude to join our dynamic problem-solving team in Children's Services. You should be a reliable team player with the ability to work independently and possess excellent communication skills, both written and oral. You should be well organized, flexible, and adept at prioritizing tasks to manage your workload effectively.

What the Job Involves

Your role will entail providing a range of business support activities that enable Children's Services to fulfill its statutory obligations. You will be the first point of contact for service users and staff from partner organizations, offering advice to access services and progressing work activities within specific projects and tasks delegated by the Manager. Responsibilities include collating performance data, handling administrative tasks, and supporting service scrutiny through case file audits and other projects. You will also handle enquiries, organize meetings, and prepare various documents and presentations.

Skills

• Excellent communication skills
• Organizational and time management skills
• Computer literacy
• Statistical and data analysis
• Minute taking and report writing
• Project support
• Ability to handle varied and challenging tasks