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Case Administrator EH (Grade 3)

Cardiff Council

7th July 2025 - 6th October 2025
£12.45 per hour
County Hall, Atlantic Wharf, Cardiff, CF104UW
Problem Solving
Resilience
Teamwork
Enthusiasm
Temporary
Communication

Role

Who You Are

We are looking for individuals who are enthusiastic, motivated, and positive. You should have resilience and the ability to respond positively under pressure, with a passion for making a difference in the lives of families across the city. Excellent communication and organizational skills are essential, as well as the ability to problem solve, use initiative, and work independently. You should also be able to work effectively within a team environment.

What the Job Involves

As a Grade 3 Case Administrator, you will provide essential administrative support to practitioners and managers within Cardiff Family Advice and Support. This role offers a friendly and supportive working environment with regular support and supervision. You will benefit from a wide and extensive training program and utilize systems and technology that enable and promote hybrid working. The position provides an opportunity to support the delivery of a service that makes a difference to the wellbeing of infants, children, young people, and their parents/carers.

Skills

  • Enthusiasm, motivation, positivity
  • Resilience under pressure
  • Passion for making a difference
  • Excellent communication
  • Organizational skills
  • Problem solving
  • Initiative
  • Independent working
  • Team collaboration