Job Description: Property Information Officer

Who You Are

You are committed to providing excellent customer service and embody the Council's promise of putting residents first. You are familiar with the principles of local government and adhere to integrity, openness, and honesty. You work well in a team setting, engaging actively with colleagues to contribute to the Council's vision. You are organized, accountable, and eager to embrace change, ensuring that property information is effectively captured, stored, and managed.

What the Job Involves

• Managing and maintaining property data systems within the Hillingdon Council.
• Ensuring the Council’s compliance with land and building asset storage and registration obligations.
• Providing advice on the capture, storage, and documentation of property records.
• Responding efficiently to property information requests from internal and external stakeholders.
• Liaising with ICT teams to ensure property systems are effective and secure.
• Supporting service planning, providing training and guidance on property data management.
• Identifying process improvements for enhanced service efficiency and effectiveness.

Skills

• Strong customer service orientation
• Excellent organizational abilities
• Knowledge of local government principles
• Teamwork and collaboration
• Adaptability and openness to change
• Strong communication skills
• Detail-oriented with data management experience