Business Support Officer LBS-007

Who You Are

You are an organized and proactive individual with extensive knowledge of management information systems and project management processes. You have experience working with databases, spreadsheets, and information systems, as well as coordinating projects in local authority or public sector environments. Your exceptional interpersonal skills, attention to detail, and ability to work effectively in a team make you an ideal candidate for this position.

What the Job Involves

As a Business Support Officer, you will support the surveying functions within the Specialist Services team, focusing on areas like voids, aids and adaptations, private sector housing empty homes, major repairs, and statutory legal disrepair. Your role will involve administrative process management, ensuring project documentation is produced and reported within deadlines, and maintaining confidential information. You will also coordinate resident consultations, manage communications, and represent the organization professionally. Additional responsibilities include preparing reports, assisting with financial procedures, managing stakeholder inquiries, and occasionally working evenings and weekends.

Skills

• Proficiency in management information systems
• Strong ICT and office systems knowledge
• Project management processes understanding
• Experience with databases and spreadsheets
• Report production with electronic graphs and charts
• Attention to detail and information processing
• Excellent customer care and interpersonal skills
• Teamwork and initiative
• Prioritization and deadline management
• Valid driving license for handling a 3.5 tonne mobile office/van