Management Information Systems and Examinations Officer

Who You Are

You are a detail-oriented professional with strong management and information systems expertise, looking to contribute to a customer-focused service. You have experience using management information systems for data manipulation, report generation, and maintaining compliance with awarding body standards. You are familiar with educational data environments and committed to equal opportunities and diversity.

What the job involves

This role involves managing and ensuring the accuracy of the service’s management information systems (MIS) and customer relationship management systems (CRM). You will coordinate and administer all examination procedures, work on data collection and reporting, and provide ongoing training and support to staff. You will also manage course publications, develop virtual learning platforms, and oversee marketing procedures. Additionally, you will contribute to service planning and participate in meetings and professional development activities.

Skills

• Experience with management information systems
• Data analysis and report generation
• Examination procedures management
• Excellent IT skills, including spreadsheets and databases
• Strong organizational and time management skills
• Ability to train and support staff and partners
• Problem-solving with initiative
• Strong interpersonal and communication skills
• Flexibility to work varied hours, including evenings and weekends
• Level 3 qualification or equivalent
• Continuing professional development