Community Connections Advisor - Grade D

Who You Are

You are a highly organized individual with strong administrative skills and a keen eye for detail. You thrive in a role that requires interaction and communication, with the ability to engage effectively with both internal departments and external agencies or clients. Providing excellent customer service is second nature to you.

What the Job Involves

This role includes the administration and processing of orders through the Household Support Fund. You will work closely with internal departments such as creditors, as well as external support agencies or clients. Clear communication and high levels of customer service are key components of this role.

Skills

• Organisational skills
• Admin skills
• Excel proficiency
• Knowledge of Customer Relationship Management systems
• Effective communication
• Customer service expertise