Technical Officer LBS-007
Southwark Council
Role
Who You Are
As a Technical Officer, you are a detail-oriented professional with experience in data analysis, coordination, and support for cleaning and waste management services. You excel in both organizational and IT system management tasks, and thrive in a collaborative environment where you can contribute to efficient and cost-effective service operations.
What the job involves
This position involves assisting the Southwark Cleaning management team in organizing and coordinating resources for effective service operations. It includes analyzing data for service delivery improvements, maintaining IT systems, and managing statistical information related to service requests and failures. You will directly handle complaints and queries, develop crew schedules, undertake improvement projects, and assist with budgetary control. The role also requires liaising with contractors, coordinating training for frontline staff, and contributing to financial efficiency.
Skills
- Data analysis and reporting
- IT systems management
- Financial and budgetary control
- Complaint resolution
- Coordination of resources and schedules
- Strong communication skills
- Experience with SAP and Excel
- Project management
- Knowledge of cleansing and waste management techniques and legislation