Service Co-ordinator

Who You Are

As a Service Co-ordinator (Day Services), you are someone who enjoys creating a positive impact and is motivated to thrive within the organization. You embody the company's values, can work independently, and handle sensitive information confidentially. You are flexible and can adapt to changing priorities to ensure successful outcomes. You have a person-centered approach and are committed to providing effective support to individuals, ensuring they and their families are actively involved in service provision.

What the Job Involves

The role involves assisting the management team in delivering services while ensuring compliance with statutory regulations and company policies. You will act as Shift Lead, managing activities, staff, and people supported by the Service. Key responsibilities include monitoring individuals, maintaining records, supporting management, and supervising external staff. You will communicate appropriately with stakeholders, manage expenditure requests, report issues, develop and review support plans, and uphold compliance standards, including conducting risk assessments and ensuring health and safety.

Skills

• Health and Social Care Qualification at level 2 or equivalent (level 3 desirable)
• Knowledge of relevant legislation & statutory requirements
• Understanding of person-centered care and community services
• Good communication skills
• IT literacy
• Ability to write reports and maintain records
• Ability to work with professionals, service users, families, and promote partnership
• Experience in the social care sector (private, voluntary, or charity desirable)
• Flexible approach to working hours and locations
• Health & Safety awareness, including handling chemicals and food safety