Service Co-ordinator

Who You Are

You are an individual who enjoys, achieves, creates impact, and thrives within your role and organization. You live by the values of the organization and demonstrate the ability to work on your own initiative, prioritizing tasks efficiently. You handle sensitive information with discretion and maintain confidentiality at all times. You are flexible, proactive, and adept at prioritizing and reprioritizing tasks to achieve successful outcomes.

What the Job Involves

As a Service Co-ordinator (Day Services), you assist the management team in delivering services and ensuring compliance with statutory regulations, company policies, and procedures. You act as a Shift Lead, managing activities, staff, and supporting individuals. Your role involves providing a person-centered response to service users and their families, monitoring individuals, maintaining records, and supporting the management team in forming joint working arrangements. You ensure the involvement of service users and their families in service design, manage external staff supervision, handle cash/card payments, and support people through person-centered planning. You ensure compliance with standards, report repairs, conduct reviews, develop support plans, and uphold safety and confidentiality.

Skills

• Health and Social Care Qualification (level 2 or equivalent)
• Knowledge of relevant legislation and statutory requirements
• Understanding of quality standards and requirements
• Person-centered care and support
• Good communication skills
• IT literate
• Ability to write reports and maintain records
• Experience in social care settings