Review Officer - Housing (PO2)
Enfield Council
Role
Who You Are
As a Principal Review & Training Officer, you are a dedicated professional with a rigorous understanding of housing legislation. You excel at statutory review processes and possess excellent communication skills. Your ability to interpret complex legislation and collaborate with legal teams enhances your effectiveness in defending against legal challenges. You are adept at training and leading a team, with a focus on maintaining high standards in case processing and decision making.
What the Job Involves
The role involves overseeing statutory reviews of homeless decisions, accommodation offers, and housing register assessments. You will ensure compliance with statutory time limits and coordinate with legal teams to defend legal challenges. Developing procedures, guidelines, and training programs for staff based on evolving legislation is a critical aspect. You'll also manage complaints and enquiries from MPs and members, supervise budgeting for the service, and monitor caseload efficiencies. Regularly liaising with different housing teams and external agencies to gather pertinent case information is essential.
Skills
- Excellent verbal and written communication
- Strong leadership and people management
- In-depth knowledge of housing and homelessness legislation
- Experience with legal challenges and court proceedings
- Capability to develop training programs
- Ability to handle complex correspondence and enquiries
- Experience in decision making and problem solving
- Competency in budget management