Interim Senior Housing Options and Prevention Officer
London Borough of Hillingdon
Role
Who You Are
You are a highly experienced and strategically minded professional with practical solutions for housing options and homelessness prevention. A strong leader, capable of making informed decisions and implementing strategic improvements to fulfill the statutory duties. You exemplify a commitment to enhancing service delivery and engaging with key stakeholders to meet the needs of residents. Your strong communication and management skills ensure you effectively lead and manage high-stakes situations.
What the Job Involves
The role involves providing expert advice, undertaking complex casework, and representing the Local Authority in critical situations. You will lead housing options advice services, including low-cost home ownership and homelessness prevention. This key role requires you to deliver operational service excellence, ensuring accuracy and responsiveness to clients' needs. Strategic improvements across services, particularly in partnership with social care services, are crucial in this role. You'll manage financial resources, provide strategic advice, and oversee complex casework, including legal and judicial processes.
Skills
- Expert knowledge in housing legislation and policy
- Proficient in case management and statutory assessments
- Strategic planning and service management
- Leadership and people management
- Effective communication and negotiation skills
- Financial and budget management
- Problem-solving and decision-making capabilities
- Project and change management
- Understanding of social care integration
- Customer-focused service delivery