Business Support Officer – Household Support Fund

Who You Are

We are looking for an enthusiastic individual with strong customer service experience and excellent communication skills to work in the Household Support Fund team.

What the Job Involves

You will be working in a lively, supportive team, helping to deliver financial support to our residents who are currently in need of some additional help. The work is varied and each day is different. You may find yourself working across a variety of teams within the Compliance and Strategy team, helping to make a difference to our Bromley residents. This role has some scope to work from home, however you will be required to work in the office for a minimum of 3 days each week with the ability to be flexible and respond to the needs of the business.

Skills

• Strong customer service skills including excellent communication skills
• Proven ability to maintain administrative and business support systems and comply with procedures
• Good IT skills using a range of software and applications and the ability to produce high quality correspondence
• Ability to maintain high standards of confidentiality