Income Assistant (Litigation)

Who You Are

You are a dedicated and detail-oriented professional with a strong commitment to supporting administrative functions within a legal and housing environment. You have a keen interest in property law, litigation processes, and landlord & tenant matters. You embody the values of equality and diversity, and you are aligned with the core values and service standards of the London Borough of Lambeth Council.

What the Job Involves

You will provide vital administrative support to the Homeownership Litigation team. Your responsibilities include preparing and issuing standard correspondence, managing case documentation, and handling communications with homeowners. You will also assist in the coordination and tracking of legal workflows to ensure efficient recovery of leasehold arrears. Your role will be crucial in maintaining compliance with pre-action protocols and supporting the delivery of litigation processes.

Skills

• Document management and accuracy
• Effective communication skills
• Knowledge of Pre-Action Protocol for Debt Claims
• Experience with mail merges and standard correspondence
• Customer-focused approach
• Understanding of property law and civil procedure
• Ability to handle multiple tasks in a fast-paced environment
• Proficiency in IT and accounting systems
• Commitment to equality and diversity