Head of Revenues and Benefits

Who You Are

The ideal candidate for the Head of Revenues and Benefits role will be a dynamic leader with an ability to manage and oversee high-performing strategic services at Wirral Council. You will have a proven track record of fostering a customer-centric culture, and you will be adept at navigating diverse stakeholder interests with excellent relationship management skills. Your approach will be innovative and forward-thinking, consistently driving improvements and ensuring best practice and value for money.

What the Job Involves

As the Head of Revenues and Benefits, you will be responsible for managing revenues and benefits operations at Wirral Council. The role involves leading teams to achieve strategic policy objectives, directing the implementation of a 'Digital first' approach, and ensuring high-quality customer service. You will engage in financial management, including budget oversight, and contribute to the corporate performance of the Council. You will also compile and implement the service business plan, align it with strategic objectives, and maximize government subsidies and grants.

Skills

• Degree level education or equivalent experience
• Continuous development mindset
• Can-do attitude
• Excellent relationship management
• Strong written and oral communication
• Innovative thinking
• Project leadership and delivery
• Strategic initiative experience
• Adaptability to change
• Autonomous working and prioritization skills
• Effective decision-making
• Organizational performance insight
• Political astuteness