Revenues Officer
North Yorkshire Council
Role
Who You Are
An individual with knowledge and experience in revenues and benefits administration, demonstrating technical expertise in software systems and the ability to interpret new legislation. You are flexible, committed to continuous improvement, have excellent communication skills, and possess a high degree of integrity. You thrive in building effective working relationships with both internal and external partners, and manage workloads efficiently to meet deadlines.
What the Job Involves
The role spans across Revenues and Welfare & Benefits services, focusing on controlling batch and individual system processes vital for administering revenues and benefits. Responsibilities include managing daily operations, ensuring business-critical events occur timely, and maintaining consistency and accuracy in data processes. You will respond to audits, organize workloads efficiently, and collaborate with internal and external partners to deliver effective service. Additionally, you will maintain communication, support strategic management activities, and facilitate systems and information management to enhance service delivery.
Skills
- Knowledge of legislation in revenues and benefits administration
- Strong IT skills and experience with technology-based systems
- Excellent written and oral communication skills
- Ability to schedule workloads and prioritize tasks
- Problem-solving and decision-making capabilities
- Strategic thinking and proactive approach