Private rented sector housing processing officers (Grade G)
London Borough of Tower Hamlets
Role
Who You Are
You are a motivated and detail-oriented professional with a solid understanding of private sector housing legislation, particularly the Housing Act 2004. You excel in both independent and team settings, able to communicate effectively and manage workloads efficiently. You demonstrate a commitment to equality and promoting a positive and inclusive work environment.
What the Job Involves
As a Private Sector Housing Licence Process Officer, you will deliver effective processing of licence applications within the private rented sector, ensuring compliance with statutory requirements. You will work collaboratively to support housing service delivery, manage application caseloads, provide public advice, and assist in investigations of problematic applications. You will also maintain databases, compile data, and support corporate and service objectives through quality assurance and continuous improvement efforts.
Skills
- Knowledge of office administration and Private Sector Housing legislation
- Proficient IT skills, including word processing and database management
- Strong organizational and prioritization abilities
- Effective written and verbal communication
- Attention to detail and accuracy in data handling
- Ability to maintain confidentiality and handle sensitive information
- Experience in collaborating effectively with various stakeholders
- Understanding of performance management
- Commitment to equality and diversity principles