Business Support Officer (SC6)
London Borough of Lambeth
Role
Who You Are
You are a dedicated and compassionate individual who is committed to ensuring the safety and well-being of vulnerable service users. You are ready to join a team dealing with a significant influx of referrals, understanding the crucial nature of managing these cases to prevent potential risks and ensure the welfare of service users.
What the Job Involves
This role requires you to manage and process a high volume of referrals efficiently to support a team that is currently overwhelmed. You will play a key role in maintaining the safety and well-being of vulnerable individuals by ensuring that each referral is handled with the utmost care and urgency. This position is funded by the Alliance to relieve the current burden on Lambeth Council, and you will be instrumental in mitigating any risks associated with the overflow of cases.
Skills
- Excellent organizational skills
- Strong communication abilities
- Ability to manage high-pressure situations
- Empathy and understanding of vulnerable individuals
- Collaboration and teamwork