Senior Business Operations Assistant (Grade 14)

Who You Are

You are enthusiastic about making a difference in the lives of children in Somerset, with an ability to carry out a range of administrative tasks effectively. You possess a warm, friendly, and non-judgemental manner, and remain calm in challenging situations. A background in administration is beneficial, although not essential, as training and guidance will be provided. Possessing GCSE qualifications or equivalent in English and Maths is crucial. You demonstrate a willingness to learn and have a keen interest in improving the lives of vulnerable children and young people.

What the Job Involves

This role involves supporting the Youth Justice Team (YJT) and the Family Intervention Service (FIS) through various administrative tasks. These tasks range from monitoring mailboxes and responding to requests, answering duty phone calls, arranging venues and volunteers, to providing admin support during interviews and meetings. The ability to handle sensitive and confidential information while maintaining accuracy and attention to detail is vital. You will work closely with practitioners, enhancing their support to children and families in Somerset. The role offers hybrid working with an expectation to work part-time in the office, especially during induction.

Skills

• Proficiency in Microsoft applications
• Ability to manage multiple tasks simultaneously
• Strong attention to detail
• Good organizational skills
• Ability to work using own initiative
• Experience in minute taking (desirable)