Admin Support Officer (SC4)

Who You Are

The ideal candidate will have demonstrable experience in providing a high-quality and comprehensive administrative service, ensuring core business processes are delivered to agreed performance standards. You will be confident in dealing effectively with the public and possess strong interpersonal skills. Experience of working collaboratively within a busy team environment is essential, along with the ability to handle confidential and sensitive issues with discretion and professionalism. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is required to support efficient and accurate administrative tasks.

What the Job Involves

Your main purpose is to provide comprehensive administrative and clerical support to the Street Environment Services team, ensuring efficient delivery of operational and strategic objectives. The role will involve managing documentation, coordinating communication, and supporting service delivery processes related to waste management, street cleaning, and environmental compliance. General responsibilities include receiving and distributing mail, maintaining filing systems, managing customer requests and complaints, and supporting project management with data collection and report generation. Additionally, you will handle service requests, take accurate meeting notes, coordinate casework, process purchase orders and invoices, and manage public information distribution.

Skills

• Strong interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Organizational and documentation skills
• Effective communication and customer service
• Experience in handling confidential information
• Ability to collaborate within a team
• Basic project management support