Home Moves Plus Officer (Grade 13)

Who You Are

You are a dynamic and solution-focused professional with a strong understanding of social housing environments and the ability to engage effectively with internal and external stakeholders. Your background in housing management, effective communication skills, and commitment to promoting equality and diversity are essential to this role.

What the Job Involves

As a Home Moves Plus Officer, you are responsible for reducing under-occupied households in Somerset Council's housing stock, assisting tenants to downsize, and thereby freeing up accommodation for those in need. You will engage with tenants, manage documentation, and ensure compliance with housing management policies. Your work will support the council's long-term goals of reducing strain on services by creating bed spaces and providing targeted support. You will also deliver periodic financial and performance reports, engage with stakeholders, and ensure adherence to regulatory standards.

Skills

• Good customer service and communication
• Ability to build successful relationships
• Flexibility in adapting to changing deadlines
• Knowledge of housing management and policy
• Proficiency in Microsoft Office and housing applications
• Problem-solving and decision-making (desirable)