Repairs Supervisor (PO2)
Enfield Council
Role
Who You Are
You are an experienced leader with a strong background in the construction industry and a comprehensive understanding of building regulations and site operations. You are committed to customer satisfaction and efficient service delivery. You are adept at managing teams, have excellent communication skills, and maintain professional integrity while working with residents and stakeholders to deliver high-quality repair services. Your proactive approach to problem-solving and ability to foster positive relationships with diverse communities define you as a reliable professional.
What the Job Involves
As a Repairs Supervisor for Enfield Repairs Direct, you will lead a team of multi-trade operatives to deliver high-quality repair and maintenance services. You will manage and support your team through regular one-on-one meetings, toolbox talks, and performance assessments. Your responsibilities will include complex diagnostics, coordinating multi-trade repair projects, and conducting inspections to ensure repairs meet required standards. You will deputize for the Repairs Manager, maintain effective relationships with stakeholders, and ensure compliance with health and safety regulations. Additionally, you will manage resources, control budgets, and promote a customer-centered service.
Skills
- Leadership and team management
- Building regulations and compliance knowledge
- Customer service excellence
- Technical proficiency across multiple trades (carpentry, plumbing, etc.)
- Effective communication (verbal and written)
- Proficiency with IT systems for data gathering and reporting
- Health and safety regulation adherence
- Problem-solving and innovation