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Matrix Talent Pooling System

Senior Broker PO2

London Borough of Waltham Forest

16th February 2026 - 21st February 2026
£22.08 per hour
Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF
Time Management
Adult Social Worker
Negotiation skills
Client understanding
Care market knowledge
Discharge facilitation

Role

Who You Are

You are a dedicated professional with a strong understanding of adult social care needs. You possess excellent negotiation skills and have a deep knowledge of client groups, care markets, and relevant systems. You thrive in a fast-paced environment and are committed to delivering value-for-money care solutions. You are responsive, efficient, and capable of working independently to manage referrals and coordinate services effectively.

What the Job Involves

Your main responsibility is to coordinate the brokering of services for residents with social care needs. This involves ensuring that the care commissioned is appropriate and offers value for money. You will facilitate hospital discharge referrals in accordance with the NHSE guidance, ensuring responses are made swiftly, especially within the 3-hour window post-optimization for discharge. Additionally, you will manage community referrals promptly to source and secure suitable care settings. You are required to work Tuesday to Friday from 9am to 5.15pm, Saturday from 9am to 4pm, and on Bank Holidays from 9am to 4pm.

Skills

  • Strong understanding of adult social care and client groups
  • Excellent negotiation and communication skills
  • Knowledge of care markets and commissioning processes
  • Ability to work independently and manage time effectively
  • Responsive and adept at managing referrals timely
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