Temporary Accommodation Visiting Officer

Who You Are

As a Temporary Accommodation Visiting Officer at Slough Borough Council, you are dedicated to ensuring that temporary housing is safe, suitable, and up to statutory standards. You understand the complexities and impacts of living in temporary accommodations on individuals and families. Your empathetic engagement with residents and collaborative approach with providers demonstrate your commitment to improving housing standards.

What the Job Involves

This role involves conducting regular visits and suitability assessments for temporary accommodations, including bed and breakfast and nightly paid accommodations. You will engage sensitively with residents, identify health and safety risks, and address any concerns related to accommodation standards. Fraud prevention and detection are also key aspects of the role, involving occupancy verification and potential fraud reporting. Additionally, you will maintain accurate records and collaborate with internal teams to enhance service delivery and reduce reliance on temporary accommodations.

Skills

• Strong communication and assessment skills
• Ability to work independently and manage workload
• High levels of professionalism, integrity, and empathy
• Knowledge of homelessness legislation and welfare benefits
• Experience in housing or homelessness services
• Full, clean UK driving licence and access to an insured vehicle