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Senior Assessment Review Officer (Grade 10)

Somerset Council

9th February 2026 - 6th April 2026
£36.38 per hour
Remote, Remote
Conflict Resolution
Legal
Stakeholder Liaison
Legal compliance
Tribunal Case Management
Mediation Coordination

Role

Who You Are

You are a professional with a deep understanding of Special Educational Needs and Disabilities (SEND) legislation and tribunal procedures. You possess excellent communication skills, both written and verbal, and are adept at managing complex and sensitive cases with a high degree of professionalism. You thrive in negotiating, resolving conflicts, and advocating effectively while maintaining a keen eye for detail and the ability to perform under pressure.

What the Job Involves

This role involves coordinating and managing responses to SEND tribunal appeals, including preparing necessary legal documentation, gathering evidence, and representing the local authority at hearings. You will arrange and support mediation meetings between families and the local authority to amicably resolve disputes, ensuring compliance with the SEND Code of Practice, tribunal procedures, and statutory timelines. Engaging closely with parents/carers, legal representatives, and schools, you will manage disputes professionally and sensitively, offering expert advice to colleagues on tribunal and mediation processes. Additionally, you will maintain accurate records of cases, outcomes, and learning points for service improvement and accountability.

Skills

  • Strong understanding of SEND legislation and tribunal procedures
  • Excellent written and verbal communication skills
  • Ability to manage complex and sensitive cases with professionalism
  • Skilled in negotiation, conflict resolution, and advocacy
  • Attention to detail and ability to work under pressure
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