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Matrix Talent Pooling System

Outreach Family Support Worker

Liverpool City Council

9th February 2026 - 4th May 2026
£17 per hour
Liverpool North Connexions Centre, Utting Avenue East, Liverpool, L11 1DQ
Support Worker
Case Management
Support Worker
Communication
Safeguarding
Risk Assessment
Team coordination

Role

Who You Are

You are a dedicated professional passionate about supporting children, young people, and their families. You excel in taking responsibility for complex cases, delivering high-quality, outreach-based early support using a "whole family" approach. You prioritize creating positive outcomes for families and preventing the need for statutory services. Your commitment to promoting equal opportunities and safeguarding is strong, and you utilize your expertise to engage with service users effectively.

What the Job Involves

As an Outreach Family Support Worker, you will handle complex cases stepping down from children's social care, coordinate Team Around the Family meetings, and provide intensive, targeted support to vulnerable groups. You will assess risk and needs, offer practical parenting strategies, and align your work with the Signs of Safety model. Regularly visiting families in home settings, you will maintain effective records, support service evaluations, and engage in continuous professional development. You will work under an Early Help Consultant Social Worker, contributing insights to develop the quality of the council's services.

Skills

  • Case management and leadership
  • Communication and consultation
  • Risk assessment
  • Solution-focused approach
  • De-escalation techniques
  • Safeguarding and child protection
  • Record maintenance
  • IT proficiency
  • Team coordination and collaboration
  • Professional development
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