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Matrix Talent Pooling System

Business Support Officer

Charnwood Borough Council

16th February 2026 - 17th August 2026
£13.47 per hour
Council Offices, Southfield Road, Loughborough, LE11 2TX
Adaptability
Admin
Communication
Attention to detail
Organization
IT literacy

Role

Who You Are

You are a dedicated professional with a background in office administration, eager to support the smooth operation of our Democratic, Legal, and Elections service areas. You thrive in environments where you can utilize your strong organizational and communication skills to assist senior team members and collaborate with various stakeholders.

What the Job Involves

As a Business Support Officer based at the Southfields Offices in Loughborough, your role involves providing vital administrative support to the Head of Democracy and associated service areas. You will manage diaries, arrange meetings, coordinate training sessions, and maintain web content. Additionally, you will support the electoral process, including maintaining electoral registers and assisting with election arrangements. Your responsibilities will extend to managing sensitive information in line with council policies and occasionally working outside normal office hours.

Skills

  • Good IT literacy, including MS Office
  • Attention to detail in data handling
  • Organizational skills with ability to meet deadlines
  • Proficiency with software packages and databases
  • Strong communication skills (face-to-face, telephone, and written)
  • Tact, diplomacy, and teamwork
  • Ability to work accurately under pressure with minimal supervision
  • Commitment to customer care
  • Adaptability to cover team absences
  • Understanding of equal opportunities
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