Telecare Officer (SC6)

Who You Are

We are seeking a dedicated professional experienced in a Telecare environment, who is compassionate and calm under pressure. You are trustworthy, capable of responding swiftly to emergencies, and are committed to providing exceptional support to vulnerable users.

What the Job Involves

This role requires you to respond to emergencies, both in person and via telecommunication, offering immediate assistance and reassurance to users. Your responsibilities include operating within a Telecare setting, providing support, and ensuring safety and well-being.

Skills

• Experience in Telecare environment
• Enhanced DBS certification
• Clean driving licence
• Ability to drive a leased car
• Emergency response proficiency
• Effective communication with vulnerable users
• Calm and composed under pressure