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Matrix Talent Pooling System

Business Support Assistant (Grade D)

Monmouthshire County Council

1st April 2026 - 1st July 2026
£14.13 per hour
County Hall, Usk, NP151GA
Data Manipulation
Admin
Communication
Problem-solving
IT skills
Organization

Role

Business Support Assistant

Who You Are

We are looking for someone who brings reliability, commitment, and enthusiasm to the role alongside highly technical IT skills and knowledge of data and its manipulation. Someone who understands the importance of business support and the difference it makes to the effective running of the integrated team.

What the Job Involves

This role involves various administrative responsibilities such as managing correspondence, storing information, and responding to Data Protection Subject Access requests. Tasks include minute taking, data reporting, database management, and support in finance activities. Building and maintaining professional relationships through effective communication is crucial. The role also involves creating and maintaining children's records, supporting colleague training, and assisting with recruitment processes. You will be responsible for troubleshooting, providing customer support, and escalating issues to senior managers as necessary. In addition, supporting staff development and contributing to performance and evaluation processes are critical aspects of your role.

Skills

  • High-level IT skills and data manipulation knowledge
  • Strong organizational and administrative abilities
  • Effective communication and relationship-building skills
  • Proficiency in database management and validation
  • Experience with finance tracking and reporting
  • Ability to provide training and support to colleagues
  • Problem-solving and troubleshooting skills
  • Flexibility and adaptability to new processes
  • Teamwork and collaboration skills
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