Building Control Technical Support Officer (Scale 6)

Who You Are

You are a detail-oriented professional with a strong understanding of financial regulations and administrative processes. You possess excellent organizational skills and are adept at managing a range of responsibilities from processing applications to issuing statutory documents. You have a commitment to maintaining compliance with GDPR and other relevant policies.

What the job involves

The role involves managing the processing of income through fees and charges, raising invoices for services provided to both external clients and internal departments. You will be responsible for the end-to-end processing of Building Control applications and related matters such as contraventions and dangerous structures. This includes logging, validation, and registration of cases, as well as issuing statutory documents like Completion Certificates. Additionally, you will ensure that document retention practices are compliant with GDPR and the Council Retention Policy, process competent person's data for Local Land Charges service users, and respond to queries from customers and applicants using Building Control services.

Skills

• Attention to detail
• Financial and regulatory compliance
• Organizational skills
• Data processing and management
• Customer service excellence
• Knowledge of GDPR and retention policies
• Effective communication skills