Broker

Who You Are

We’re looking for someone who:

• Has experience in health and/or social care settings or undertaking a purchasing role elsewhere.
• Has good communication skills and can provide excellent customer service to service users, their relatives, and other professionals.
• Embraces digital tools and new ways of working.
• Can plan and organise their work effectively to deliver high-quality results.
• Builds strong relationships and communicates confidently with colleagues, stakeholders, and residents.
• Understands relevant legislation, including the Care Act, Mental Capacity Act, and NHS Continuing Health Care.
• Is confident in negotiation skills with providers.
• Is numerate and confident in interpreting financial information.
• Shares our commitment to fairness, equality, and delivering high-quality service.

What the Job Involves

The role includes:

• Providing a purchasing function within the Brokerage Team for externally sourced adult social care and health services.
• Liaising with social work teams and healthcare partners to identify individual care and support needs.
• Sourcing and negotiating prices within budget limits for services such as residential care, domiciliary care, and supported living.
• Maintaining electronic records of contacts and staying updated on service capacity and availability.
• Collaborating with professionals to finalize care plans and ensure necessary authorizations.
• Attending relevant meetings to evaluate and improve purchasing activities and explore value-for-money alternatives.
• Participating in local emergencies and incidents as required.

Skills

• Excellent written and oral communication.
• Strong networking and advocacy skills.
• Experience in project management.
• Proficiency in Microsoft Office and digital systems.
• Ability to plan and organise workload effectively.
• Numeracy and budget monitoring skills.
• Commitment to continuous professional development.