Later Living Officer (Sheltered Housing Officer) (SO1)

Who You Are

We are looking for a motivated and organised professional who thrives in a fast-paced environment and is committed to delivering excellent customer service. You will have strong communication skills, the ability to engage with various stakeholders, and a proactive approach to managing priorities.

What the job involves

As a Voids Officer, you will play a key role in delivering an efficient, customer-focused voids management service across the Council’s permanent housing stock. You will coordinate and oversee all aspects of the void process, support the implementation of the Choice Based Lettings Scheme, and work collaboratively to minimise void periods. Additionally, you will ensure that vulnerable new tenants receive appropriate support, helping them settle in and sustain their tenancies.

Skills

• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Organised and target-driven approach
• Flexible and collaborative team player
• Initiative and idea contribution
• Full driving licence and access to a vehicle