Pontypool Market Officer
Torfaen Council
Role
Who You Are
You are a self-motivated and flexible individual with a proactive and determined attitude. You possess good practical 'handyperson' skills and have the ability to work under minimal supervision, using your initiative. You communicate effectively with customers, traders, and other stakeholders, and are customer-oriented. You have experience working in similar environments and dealing with customers, alongside a basic understanding of cleansing and maintenance duties.
What the Job Involves
This role focuses on the successful operation of Pontypool's Indoor Market, ensuring a secure, clean, and well-maintained environment. You will open and close the market, handle alarms, monitor access, support events, and oversee market maintenance. You will assist with stallholder requirements, manage traffic bollards, and maintain waste disposal systems. You will also be a key figure in sounding alarms and evacuating in emergencies, engaging with business stakeholders, and ensuring compliance with council policies.
Skills
- Good practical handyperson skills
- Ability to work with minimal supervision
- Strong problem-solving and initiative
- Effective communication skills
- Customer service orientation
- Ability to manage customer and trader complaints
- Willingness to work weekends through a rota system
- Understanding of basic cleansing and maintenance duties
- Knowledge of Microsoft Office and council IT systems