Admin Support Officer (SC4)

Who You Are

The ideal candidate possesses demonstrable experience in delivering high-quality administrative services, ensuring core business processes meet performance standards. You are confident in public interactions, leveraging strong interpersonal skills, and have proven experience working collaboratively in busy team environments. Handling confidential issues with discretion and professionalism is second nature to you, and you are proficient with Microsoft Office applications, including Word, Excel, and Outlook.

What the Job Involves

This role involves providing comprehensive administrative and clerical support to the Street Environment Services team to ensure efficient delivery of operational and strategic objectives. The main activities include managing documentation, coordinating communication, supporting services related to waste management, street cleaning, and environmental compliance. Responsibilities cover general administrative support, managing and responding to customer requests and complaints, supporting casework coordination, handling purchase orders and processing invoices, managing supplies, and providing project management support.

Skills

• Strong administrative and clerical skills
• Effective communication and customer service abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle confidential and sensitive information
• Experience with data collection and management information support
• Efficient multitasking and organizational skills
• Basic project management support
• Confident dealing with public and casework coordination