Job Description: Casual Receptionist

Who You Are

You are a customer-focused individual with a keen attention to detail. Your excellent communication skills enable you to interact with the public effectively, and you have a flexible approach to working both independently and as part of a team. You are eager to learn and have a proactive attitude towards providing exceptional service.

What the Job Involves

As a Casual Receptionist at the Rhondda Heritage Park Museum, your primary responsibilities will include handling general administration duties, managing stock levels in the retail area, and providing support on site during event days. You will be the first point of contact for visitors, manage bookings, answer queries, and maintain cleanliness and organization in your workspace. This role requires working Fridays and Saturdays, offering an opportunity to engage directly with the community and contribute to a welcoming atmosphere.

Skills

• Excellent IT skills
• Organizational abilities
• Experience with public interaction
• Familiarity with online/retail booking systems
• Welsh Language Level 1 or 2
• Customer care proficiency