Administrator (Scale 3)
Worcestershire County Council
Role
Administrative Support Assistant
Who You Are
You are an organized and methodical professional with extensive experience in administrative roles, especially in children's social care or similar environments. You excel in managing multiple tasks, maintaining high accuracy, and demonstrating excellent customer service skills. With a strong commitment to personal and professional development, you are able to work effectively both independently and in collaboration with teams and partner organizations.
What the Job Involves
This role supports the Children's Social Care team by performing a variety of administrative activities to ensure efficient service delivery to children, young people, their families, and carers. Responsibilities include handling administrative tasks such as document preparation, data collating, and organizing meetings. You will liaise with partner organizations, manage enquiries, and support specific projects and tasks. This role requires flexibility, adaptability to changing circumstances, and the ability to process information to meet statutory service requirements.
Skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to prioritize and manage workload effectively
- Experience in handling confidential and sensitive information
- Capacity to work under pressure with attention to detail
- Teamwork and collaboration
- Problem-solving and initiative
- Understanding of children's social care services
- NVQ Level 2 in a relevant subject or equivalent