Job Description: Business Support Assistant

Who You Are

We are seeking a dedicated and enthusiastic individual with a strong commitment to reliability and excellence. You should possess exceptional IT skills, particularly in data management and manipulation, and understand the critical role business support plays in the smooth operation of Children's Services. You are a team player who is eager to improve processes and willing to collaborate closely with our social work colleagues.

What the Job Involves

As a Business Support Assistant, your responsibilities include managing correspondence and data, supporting administrative tasks such as minute taking and scheduling, and maintaining record-keeping systems. You will also handle financial processes, support customer relations, and assist in developing and maintaining trust through effective communication. Your role includes troubleshooting, gathering feedback for service improvement, and participating actively in relationship-building to ensure a seamless service delivery within Children's Services.

Skills

• High IT literacy and capability
• Proficiency in Microsoft Office applications
• Strong organizational skills
• Excellent oral and written communication skills
• Ability to build good working relationships
• Tact, diplomacy, and confidentiality
• Commitment to team and individual development
• Adaptability and problem-solving skills
• Knowledge of safeguarding practices