Housing Options Officer
Ashfield District Council
Role
Who You Are
You are a dedicated and proactive professional experienced in the field of housing and homelessness. You possess a strong understanding of statutory and homelessness duties, and are committed to working collaboratively with various agencies and internal teams to prevent homelessness and ensure effective discharge of Council’s duties.
What the Job Involves
This role involves managing homelessness cases effectively, ensuring all applications are fully investigated and relevant enquiries are completed. You will work in partnership with other agencies, landlords, and accommodation providers to maximize accommodation availability and prevent homelessness. Additionally, you will issue statutory decisions, monitor temporary accommodation, assess safeguarding referrals, and undertake home visits. The role also requires delivering training, representing the Housing Options service in various meetings, assisting in income collection, and supporting the Council's Homelessness Strategy.
Skills
- Strong knowledge of statutory homelessness duties
- Ability to manage and investigate cases thoroughly
- Excellent partnership and collaboration skills
- Capability to undertake home visits and assessments
- Proficient in issuing statutory notices and decisions
- Experience in monitoring and managing temporary accommodation
- Strong communication and presentation skills
- Ability to deliver training and support stakeholders
- Efficient in income collection processes
- Proven skills in maintaining accurate case records