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Matrix Talent Pooling System

Passenger Attendant (SC3)

Lewisham Council

27th April 2026 - 25th January 2027
£17.03 per hour
Wearside Road, Ladywell, London, SE137EZ
Transport
Communication skills
Problem-solving
Attention to detail
Safety protocols
Emergency medication administration

Role

Who You Are

You are a dedicated and conscientious individual committed to the safety and wellbeing of passengers. You take responsibility for the processes of service delivery and manage emergency situations with poise and professionalism. With a keen eye for detail and a firm adherence to health and safety regulations, you maintain the highest standards of service delivery.

What the job involves

The role involves acting as an attendant to customers on passenger carrying vehicles, ensuring their safety and administering emergency medication when necessary. You will assist drivers with the upkeep and readiness of the vehicles, ensuring they are equipped and meet safety standards. Regular tasks include conducting safety checks, securing passengers and equipment, and managing emergency situations efficiently. You will also be responsible for report-writing on any incidents, maintaining records, and ensuring contract compliance concerning passenger transport services.

Skills

  • Emergency medication administration and First Aid
  • Strong awareness and application of safety protocols
  • Effective communication and reporting skills
  • Attention to detail and record-keeping
  • Ability to follow instructions and contract specifications
  • Problem-solving in dynamic and emergency situations
  • Proficiency in using vehicle safety and ancillary equipment
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