Business Support Assistant (Grade D)

Who You Are

As a Business Support Assistant in Children’s Services Social Care, you are a committed and adaptable individual with a strong administrative and IT background. You thrive in a team-oriented, supportive environment, demonstrating a high level of attention to detail and excellent customer service skills.

What the Job Involves

This role involves providing efficient administrative support to the Children’s Social Work Teams. You will act as the first point of contact for safeguarding referrals, manage incoming and outgoing correspondence, and handle various administrative tasks such as file management, database updating, and resource logging. You will be responsible for maintaining relationships and supporting the team with system usage and administrative duties. Additionally, you’ll manage financial transactions, assist with recruitment processes, and contribute to staff development through training and support.

Skills

• Strong admin and IT skills
• Excellent attention to detail
• First-class phone manner
• Customer service skills
• Team player mentality
• Can-do attitude
• Resilience and commitment
• Flexibility and adaptability
• Standard DBS requirement
• Access to a car