Operations Support Officer

Who You Are

An organized and proactive individual with previous experience in administrative or coordination roles, ideally within the repairs, maintenance, property, or facilities management sectors. You possess strong attention to detail and a customer-focused approach, with the ability to manage multiple tasks and prioritize workloads effectively.

What the Job Involves

The role provides crucial administrative and coordination support to the Repairs and Maintenance team. You will ensure the efficient delivery of maintenance services across various commercial and residential sites by acting as a central hub for work requests, raising and tracking work orders, and liaising with contractors. Your responsibilities also include maintaining accurate service records, organizing meetings, coordinating with contractors, and supporting the team in service performance reporting.

Skills

• Strong organizational and time-management skills
• Excellent communication skills (written and verbal)
• Good IT skills, including Microsoft Office and database systems
• Ability to maintain accurate records and manage data effectively
• Strong attention to detail