Digital Systems Officer

Proffil Swydd/Job Profile
Teitl y Swydd – Swyddog Systemau Digidol Post Title – Digital Systems Officer

Adran
Lle Seilwaith a Datblygu Economaidd
Department
Place, Infrastructure & Economic Development
Is-Adran/Adain
Gwella Gwasanaethau a Thrawsnewid / Systemau Digidol
Division/Section
Service Improvement & Transformation / Digital Systems
Gradd/Grade
G
Rhif y Swydd/Post Number
035557, 013513, 033359
Paratowyd Gan/Prepared by
Alexander Williams
Dyddiad Paratoi/Date prepared
Ebrill 2025 / April 2025

Disgwylir i bob gweithiwr gynnal gwerthoedd craidd yr Awdurdod, sydd wedi'u hadlewyrchu yn ein Fframwaith Ymddygiad a Gwerthoedd, a chynnal egwyddorion Polisi Cydraddoldeb ac Amrywiaeth yr Awdurdod neu, os ydynt yn gweithio mewn ysgol, Bolisi Cydraddoldeb ac Amrywiaeth yr ysgol, fel sy'n briodol i lefel atebolrwydd a chyfrifoldeb y swydd yn y sefydliad
Every employee is expected to uphold the authority’s core values reflected within our Behaviour and Values Framework and maintain the principles of the authority’s Equality and Diversity Policy or, if employed within a school, the school’s Equality and Diversity Policy, as appropriate to the accountabilities and seniority of the post within the organisation.
Prif Ddiben y Swydd
Mae angen cynorthwyo'r rôl hon gyda'r gwaith gweinyddu, datblygu a hyfforddi ar systemau beirniadol busnes yr Adrannau, sy'n hanfodol i redeg a gweithredu'r adran a hefyd ar gyfer darparu prosiectau a blaenoriaethu gwaith o fewn y tîm a'r systemau craidd; megis prosesau diwedd blwyddyn beirniadol, uwchraddio system fawr ac i sicrhau cydymffurfiaeth â gofynion statudol, deddfwriaethol a rheoleiddiol.
Prif cyfrifoldebau
• Cynnal ac cysoni'r holl drosglwyddo data rhwng systemau, gan sicrhau bod yr holl ddata'n cael ei ddiweddaru ac yn gywir cyn i brosesau diwedd y Cyfnod a'r Flwyddyn gael eu cynnal o fewn yr amserlen gorfforaethol gyda'r tarfu lleiaf ar ddefnyddwyr..
• Cynorthwyo ar holl ofynion yr Adrannau a sicrhau bod systemau'r adrannau yn gweithredu'n effeithiol ar gyfer yr anghenion busnes. Sicrhau ein bod yn cefnogi prosesau mewnol ac allanol ac yn cefnogi'r broses o gyfeiriadaeth cwsmeriaid a gofal cwsmeriaid o fewn y gwasanaeth, gan sicrhau bod barn cwsmeriaid yn cael eu hadeiladu i gynllunio, darparu a pherfformiad gwasanaethau.
• Darparu cymorth rheng flaen a hyfforddiant i ddefnyddwyr systemau yn yr Adran a chynorthwyo i ddarparu hyfforddiant systemau yn ôl yr angen.
• Cynorthwyo gyda chefnogaeth a chynnal a chadw ein systemau, wrth hyrwyddo ffyrdd callach o weithio a chyflwyno trawsnewid digidol i'n gwasanaethau gweithredol a chymorth yn unol â'r feddalwedd sydd ar gael i ddangos ymrwymiad yr adrannau i ddarparu ffordd fwy effeithlon o weithio i'n holl weithlu ac i'n galluogi i gael data byw ar draws ein gwasanaethau.
• Ymgymryd ag ymchwiliadau, astudiaethau dichonoldeb, dadansoddi, dylunio, rhaglennu, profi cydrannau, profion integreiddio system, a gosod i gyflawni'n amserol ac o fewn cefnogaeth i'r gyllideb a gweithredu systemau ar draws ystod eang o dechnolegau.
• I ddarparu dadansoddiad ac adrodd ar ofynion ceisiadau ac ymgynghori, cynghori a chynllun ymlaen i sicrhau darpariaeth gadarn a gwydn o'r adrannau busnes sy'n hanfodol a systemau gweithredol busnes.
• Gweithredu a datblygu gwerthusiad manyleb gynhwysfawr system newydd a phrofion trylwyr cyn eu gweithredu gan sicrhau'r uniondeb parhaus, yn weithredol ac yn ariannol.
• I gadw golwg ar y datblygiadau diweddaraf ym maes TG a darparu argymhellion a chyfrannu at y grwpiau prosiect/grwpiau adrannol perthnasol i ddarparu atebion arloesol ac amrywiol a sicrhau cyfathrebu effeithiol ac barhaus i sicrhau canlyniadau a nodwyd gan gynnwys unrhyw feysydd allweddol o risg
Yn gyfrifol am staff/offer
Systemau Lluosog
Defnyddwyr byw y system: 300 + defnyddwyr
Trosiant o fewn y system £30m
Na. o swyddi costus y flwyddyn 75,000+
Yn atebol i
Uwch Swyddog Systemau Digidol

Meini Prawf Hanfodol
Cymwysterau, Hyfforddiant galwedigaethol ac Aelodaeth Broffesiynol
Roedd TG yn ymwneud â Diplome Uwch neu gyfwerth mewn maes pwnc perthnasol. Profiad profedig mewn Rôl Systemau TG.
Y sgiliau sy'n ymwneud â'r swydd a Galluoedd
Sgiliau trefnu rhagorol a'r gallu i flaenoriaethu gwaith.
Mae'r gallu i ddadansoddi problemau'n gyflym yn gwneud penderfyniadau a darparu atebion effeithiol.
Y gallu i gychwyn a rheoli datblygiadau rhaglennu / codio gan ddefnyddio meddwl arloesol a chreadigol.
Gallu dehongli a lledaenu data ariannol.
Gwybodaeth
Gwybodaeth dechnegol gynhwysfawr am dechnolegau digidol diweddaraf a rhai sy'n dod i'r amlwg; gan gynnwys cefnogi a datblygu ceisiadau meddalwedd.
Dangos gwybodaeth weithredol o ‘Windows Operating Systems’.
Profiad
Dawn profedig ar gyfer dysgu a defnyddio sgiliau meddalwedd a thechnoleg newydd yn gyflym.
Gwybodaeth a phrofiad o gynnal a chadw'r system TG.
Profiad o gyfathrebu a delio gyda defnyddwyr, cwsmeriaid a sefydliadau allanol ar bob lefel.
Dealltwriaeth o ofynion statudol, deddfwriaethol a rheoleiddio a sut mae'n berthnasol i amgylchedd cefnogi systemau hanfodol a gweithredol busnes.
Profiad gwaith profedig wrth integreiddio data i ac o wahanol systemau a chronfeydd data pen-ôl.
Rhinweddau personol
Y gallu i gyfathrebu'n effeithiol a sefydlu perthnasoedd gwaith effeithiol ar draws yr Adran. Y gallu i weithio ar liwt ei hun ac o fewn tîm, ac i derfynau amser tynn.
Ymrwymiad i wella'r gwasanaeth yn barhaus a darparu gwasanaeth o ansawdd uchel.
Y gallu i weithio mewn amgylchedd gwaith prysur gyda gofynion sy'n newid o hyd.
Meini Prawf Dymunol
Ymwybyddiaeth o'r WDM, pecyn Rheoli TOTAL & Agresso. Profiad o geisiadau ar y we.
Sgiliau Iaith /Cyfathrebu
Cliciwch ar y ddolen - Beth yw lefel eich gallu?

Cymraeg
Sgiliau Llafar Lefel 3
Sgiliau Ysgrifennu Lefel 3
Saesneg
Sgiliau Llafar Lefel 5
Sgiliau Ysgrifennu Lefel 5
Arall (nodwch)


GWIRIADAU'R GWASANAETH DATGELU A GWAHARDD (DBS)

Gall fod gwiriadau DBS yn ofynnol ar gyfer rhai swyddi lle bydd angen gweithio gyda
phlant ac oedolion agored i niwed. Mae'r canlynol yn ofynnol ar gyfer y swydd hon Adran A – y math o ddatgeliad Dim Angen Gwiriad DBS
Adran B – y math o weithlu Ddim yn berthnasol
Adran C – A yw'n ofyniad
ar gyfer adnewyddiadau DBS 3 blynedd neu
DBS wedi cofrestru ar y gwasanaeth diweddaru Nage

Y RHESWM


UNRHYW WYBODAETH ARALL

Main Purpose of Job
This role is required assist with the administration, development and training on the Departments business critical systems, which are vital to the running and operation of the department and also for the delivery of projects and prioritised work within the team and core systems; such as critical end-of-year processes, major system upgrades and to ensure compliance with statutory, legislative and regulatory requirements.
Key responsibilities
• Maintaining and reconciling all data transfer between systems, ensuring all data is updated and accurate before the Period and Year end processes are carried out within the corporate timetable with the minimum disruption to users..
• Assist on all of the Departments requirements and ensure the departments systems operate effectively for the business needs. Ensure we support internal and external processes and support the process of customer orientation and customer care within the service, ensuring that Customers’ views are built into service planning, delivery and performance.
• Provide front-line support & training to systems users in the Department and assist in providing systems training as necessary.
• Assist with the support & maintenance of our systems, whilst promoting smarter ways of working and delivering digital transformation to our operational and support services inline with the software available to demonstrate the departments commitment to providing a more efficient way of working for all our workforce and to enable us to have live data across our services.
• Undertake investigations, feasibility studies, analysis, design, programming, component testing, system integration testing, and installation to achieve timely and within budget support and implementation of systems across a wide range of technologies.
• To provide analysis and reporting of applications requirements and to consult, advise and forward plan to ensure robust and resilient delivery of the departments business critical and business operational systems.
• Implementation and development of new system comprehensive specification evaluation and thorough testing prior to implementation ensuring the continued integrity, both operational and financial.
• To keep abreast of latest developments in the field of IT and provide recommendations and contribute to the relevant project groups/departmental groups to provide innovative and diverse solutions and ensure effective and on- going communication to deliver identified outcomes including any key areas of risk
Responsible for
Multiple Systems
Live users of system: 300+users
Turnover within the system £30m
No. of costed jobs per annum 75,000+
Reporting to
Senior Digital Systems Officer

Essential Criteria
Qualifications, Vocational training and Professional Memberships
IT related Higher Diplome or equivalent in relevant subject area. Proven experience in a IT Systems Role.
Job Related Skills and Competencies
Excellent organisational skills and the ability to prioritise work.
Ability to quickly analyse problems make decisions and provide effective solutions.
Ability to initiate and manage programming / coding developments using innovative and creative thinking.
Able to interpret and disseminate financial data.
Knowledge
Comprehensive technical knowledge of latest and emerging digital technologies; including supporting and developing software applications.
Demonstrate a working Knowledge of Windows Operating Systems.
Experience
Proven aptitude for learning and applying new software and technology skills quickly. Knowledge and experience of IT system maintenance.
Experience of communicating and dealing with users, customers and external organisations at all levels.
An understanding of statutory, legislative and regulatory requirements and how it applies to the support environment of business critical and operational systems.
Proven working experience in integrating data to and from various back-end systems and databases.
Personal qualities
The ability to communicate effectively and establish effective working relationships across the Department.
The ability to work on own initiative and within a team, and to tight deadlines. Commitment to continuous service improvement and providing high quality service. Ability to work in a busy working environment with ever changing demands.
Desirable Criteria
Awareness of the WDM, TOTAL Management package & Agresso.
Experience of web-based applications.
Language and Communication Skills
Click on the link What level are you?

Welsh
Spoken Level 3
Written level 3
English
Spoken Level 5
Written level 5
Other (please State)


DISCLOSURE AND BARRING SERVICES (DBS) CHECKS

DBS Checks may be required for certain posts which work with children and vulnerable
adults. This post requires:
Section A – type of disclosure No DBS check required Section B – workforce type Not Applicable
Section C – Does the post require 3 yearly DBS renewals
or registration with the DBS online update service? No

JUSTIFICATION


ANY OTHER INFORMATION

Requirement to travel across Carmarthenshire to various depots and offices.
Skills in Power Automate & PowerBI are preferred.