Technical Officer - Fixed

Role/s EHP / TO (full) Date Prepared July 2023

Your Team

The Private Sector Housing Team provides core Housing Solutions functions including statutory services provided under the Housing Acts 1996, 2004, and other statutes. The team specialises in effective assessment, investigation, and complaint resolution in relation to private sector housing standards and functions, illegal evictions, harassment, public health matters, and liaising with homelessness and housing register functions. The team also delivers mandatory Disabled Facilities grants (DFG) as well as other Discretionary Housing Assistance. The team empowers residents of Central Bedfordshire to live independently and realise their aspirations.

Your Customers

Staff within the Council Elected Members External customers including those to whom we provide a statutory service ie CBC residents Service supplier network Parish Councils and other representative community groups Stakeholders and partners, including voluntary agencies Private landlords and letting agents

Your Role

Use statutory powers to regulate and improve conditions of private sector homes in Central Bedfordshire. You will have delegated power to take enforcement action, where necessary in line with our Enforcement Policy Support the delivery of the Councils Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximisising public and private investment in the Housing stock. Knowledge of construction, housing and related legislation, and competency in enforcing legal standards, commensurate with level/grade. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face-to-face interactions with a range of customers and providing expert advice. You will maintain a high level of accuracy in record keeping/data entry Be the first point of contact for our customers relevant to the services provided. Manage a varied caseload, ensure good time management Your cases will be complex and varied, across the breath of Private Sector Housing Functions You will support and advise colleagues and PSH management

Health and Safety

Visual display - regular use.

Regular exposure to mental health pressures and demands

Adverse environmental conditions.

Exposure to infection.

Risk of verbal abuse.

Risk of physical assault.

Working alone.

Exposure to hazardous substances.

Work Pattern Work Related Travel

Standard Monday to Friday with flexibility subject to business needs.

 Regular.