Reviews Officer (Homelessness)
London Borough of Waltham Forest
Role
Who You Are
A professional with a minimum of 3 years’ experience in homelessness or housing services, particularly within a London local authority. You have demonstrable experience in conducting s.202 reviews and a strong knowledge of the Housing Act 1996, HRA 2017, and relevant case law. You possess excellent letter and report writing skills, and the ability to conduct detailed and thorough investigations while maintaining effective collaborative working relationships.
What the job involves
The job involves conducting statutory section 202 homelessness reviews under the Housing Act 1996, reviewing decisions on duty owed, suitability, priority need, intentionality, and local connection. You will need to apply the Homelessness Code of Guidance, Review Regulations, and relevant case law. Draft clear, legally defensible review decision letters within statutory timescales and work collaboratively with Housing Options & Support teams, Legal Services, and partner agencies to monitor compliance and contribute to service improvements.
Skills
- Experience in homelessness/housing services
- Conducting s.202 reviews
- Knowledge of the Housing Act 1996
- Experience within a London local authority
- Investigative skills
- Excellent writing skills
- Collaborative working
- Problem-solving skills
- Ability to work under pressure
- Deadline-driven