Electrician (SO1)

JOB ROLE PROFILE AND PERSON SPECIFICATION

Post Title and Number: Electrical Multi Trade Operative

Present Grade: SO1 Dept: Property Services

Service/Section/Team: Property Services – Enfield Council Housing

Reports to (title): Electrical Repairs Manager

Purpose of the Role:

1. To be responsible for completing a range of Electrical Repair & Maintenance work for tenanted and voids properties to a professional standard and highly productive level, acting with minimum supervision and a large degree of self-management.

2. To undertake a range of Electrical repair and maintenance works demonstrating proficient level skills and experience across a range of trades; Carpentry, Plumbing, Decorating, Plastering and Tiling (wall and floor), in addition to a qualified home trade. Using this wide range of skillsets to resolve arising issues during repair and maintenance work, referring only complex or extensive work to the relevant trade specialist.

3. Carry out a range of specified works both as an individual craft professional or as a member of a multi-skilled team, refurbishing properties Undertake inspection activities as directed by Supervisor/Management and when required by management to assist in emergency call outs (for example as a result of bad weather, vandalism, fire etc.) Work should be undertaken using innovative and output focused solutions, assessing risk and benefits to establish solutions.

4. Work in a range of properties throughout the borough, including occupied tenancies and void properties, completing specified works to a high standard of excellence in terms of completion of jobs and with customers/clients.

5. To deliver a consistent standard of excellence in terms of repair and maintenance work. The role holder will be a front-line representative of Enfield, working within the community in customer/client’s homes and other Council properties. This requires the role holder to possess a high degree of professionalism and integrity.

6. To operate all post and service related IT hard and software. Including mobile technology to aid modern ways of working and gathering and recording data for information systems and inventories

7. To comply with customer care guidelines and initiatives and carry out all duties in accordance with the council’s approach to public sector equality duties. To be responsive to priorities based on resident need and vulnerability and corporate policy.

8. To promote and deliver a customer centred service that is responsive to internal and external customer needs, and places resident and key stakeholder’s involvement at the heart of the service.

9. To carry out work in accordance with Construction (Design and Management) Regulations 2015.

10. To participate in a CPD programme, including statutory training, to maintain and improve individual skills, expertise and knowledge.

11. Participate in the emergency service of the division involving standby attendance and working outside normal hours.

12. To plan, identify and allocate required materials and resources whilst maintaining stock impress, plant and equipment to effectively complete required works

13. This is a physically demanding role. The role holder will be expected to climb ladders, use scaffolding, work at heights and in confined spaces, lift and move heavy objects, tools and materials safely and undertake other tasks as necessary for the completion of the work with a high regard to health and safety to themselves and others.

14. To ensure compliance to Health and Safety rules and regulations in all work activities, including: wearing and utilising PPE (Protective Personal Equipment), maintaining the PPE, adhering to method statements and risk assessments, and participating in the development and maintenance of Safe Systems of Work







Dimensions including Structure Chart:

1. Annual budgetary amounts with which the role is either directly or indirectly concerned:


2. Structure Chart:

See attached (Separate sheet).

3. Number of direct reports:

· Zero (0)

4. Nature of reporting relationship between post holder and line manager

(a) Post Holder will make cold call appointments daily (number to be determined) in a pre alerted area
(b) Post holder will report daily on repairs completed, repairs needed and safeguarding issues
(c) Post Holder will be responsible for scrutiny of purchased stock and van care
(d) Post holder will attend regular meetings to determine trends and best practice.

5. Any other relevant statistics


Key Accountabilities:

Insert the most important and frequent accountabilities first.


Accountabilities
Percentage of Time (%)


1. Carry out a range of specified works both as an individual craft professional or as a member of a multi-skilled team, refurbishing properties Undertake inspection activities as directed by Supervisor/Management and when required by management to assist in emergency call outs (for example as a result of bad weather, vandalism, fire etc.) Work should be undertaken using innovative and output focused solutions, assessing risk and benefits to establish solutions.



2. Work in a range of properties throughout the borough, including occupied tenancies and offices and unoccupied buildings, completing specified works to a high standard of excellence in terms of completion of jobs and with customers/clients

3. To deliver a consistent standard of excellence in terms of repair and maintenance work. The role holder will be a front-line representative of Enfield, working within the community in customer/client’s homes and other Council properties. This requires the role holder to possess a high degree of professionalism and integrity.

4. Communicate with a high degree of accuracy (both written and verbally) to Management/Officer and work colleagues. Providing residents and client officers with technical advice and information relating to the safe operational of the installation, to enable implementation of good practice relating to efficiency and whole life costs.

5. To be responsible for and drive an allocated vehicle fitted with a global positioning satellite (GPS) / fleet management system (Telematics) in line with agreed corporate policy. The role holder is required to ensure that the vehicle is safely and correctly driven and all plant and materials are safely stored. The role holder is also responsible for the content of the vehicle at all times while in their possession and is required to ensure the security of all materials and tools and that no equipment is kept in vehicles over night.

6. Willing to participate in the emergency service of the division involving standby attendance and working outside normal hours.

7. Any other duties reasonably requested by management

8. Carry out all accountabilities in compliance with the Council’s Policies and Procedures


Key Relationships (Internal and External):

1. Manage the information collected from site and ensure that there is good proactive communication between the relevant teams and information is provided in the required timescales.
2. Manage stock purchase and keep clear records informing van stock.
3. Consult with the relevant staff within Customer services to inform of safeguarding issues or wrongful use of council stock.
4. Liaise with repairs team to help identify trends or preventative maintenance plans

Internal
I. Customer Services Team, Repairs Team & Housing Management Team – to be the first point of contact for information regarding the team and either answer the query on ensure it is sign post to the right person.
II. External
I. Contractors – To raise orders for

Equality and Diversity:

The Council has a strong commitment to achieving equality in its service to the community and the employment of people and expects all employees to understand, comply with and promote its policies in their own work.

Health and Safety:

The post holder shall ensure that the duties of the post are undertaken with due regard to the Council’s Health and Safety Policy and to their personal responsibilities under the provisions of the Health and Safety at work Act 1974 and all other relevant subordinate legislation.

For a more detailed definition of these responsibilities, refer to the current versions of the Corporate Health & Safety Policy, Group Safety Policy and employee information leaflet entitled "Health & Safety Policy; Guidance on Staff Health & Safety Responsibilities".


Corporate Health and Safety Responsibilities

All employees have personal responsibilities to take reasonable care for the health and safety of themselves and others. This means:

1. Understanding the hazards in the work they undertake;
2. Following safety rules and procedures;
3. Using work equipment, personal protective equipment, substances, and safety devices correctly; and
4. Working in accordance with the training provided and only undertaking tasks where appropriate training has been received.

Employees shall co-operate with the Council by allowing it to comply with its duties towards them. This requires employees to:

· take part in safety training and risk assessments and suggest ways of reducing risks; and
· take part in emergency evacuation exercises.

Employees shall report all accidents, ‘near miss’ incidents and work related ill health conditions to their manager/supervisor/team leader.

Employees shall read the Corporate Health & Safety – Organisation Part B Policy to ascertain and understand their responsibilities as an employee, line manager, Assistant Director or Director of the Council.

Information Security:

In order to protect the confidentiality, integrity and availability of Council information, including information provided by customers, partner organisations, and other third parties, where applicable, employees will comply with the Council’s Information Security Policy.

Statement of Commitment to Safeguarding of Children and Vulnerable Adults through safer employment practice:

Enfield Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment, and the Council will ensure that its recruitment policies and practices are robust, and that selection procedures prevent unsuitable people from gaining access to children, young people and vulnerable adults. All staff employed to work with or on behalf of children and young people in the Council must be competent.

All staff working with Children & Vulnerable Adults should be aware of, and share the commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults when applying for posts at Enfield Council.





PERSON SPECIFICATION

Job Title: Disrepair Multi trade operative
This is not the job title of the JD
Grade: SO1

Department: Enfield Council Housing
This is not a current department – it is either Housing or Housing & Regeneration.
& Regeneration Team: Property Services

KNOWLEDGE, SKILLS & ABILITIES (You are not restricted to 2 criteria for each category)
HOW TESTED
Application – A
Test – T
Interview – I
This is an old person spec. You need to use the new person spec template which includes the ability to communicate effectively in English. This will be mandatory in this role.



Knowledge and skilled in delivering repairs and maintenance in main trade and skilled and proficient in associated trade skills to enable a high standard of resident satisfaction.

Experience of using hand held PDA devices for the recording of worklflows

Demonstrable experience of working in the building and trades industry delivering repairs and maintenance works in a multi skilled approach to social housing

Experience of working within diverse communities of all abilities

Experience of working independently making decisions required for the completion of jobs

Experience of working within teams

Demonstrable experience of customer service matters while working with customers in the community

Understanding of the concept of Value for Money and right first time working.

Working knowledge of current building regulations, construction industry safety regulations,
relevant British standards and codes of Practice

Ability to diagnose and report larger repairs

Good H&S knowledge and ability to report issues

Safeguarding awareness and ability to report issues

Excellent customer service skills.

Full driving license
Is there an insurance requirement for this to be a clean driving licence?



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Knowledge*

1. Up to date knowledge and understanding of relevant legislation, regulatory framework particularly in relation to Local Government compliance.

2. Clear understanding of repairs and maintenance process

3. Familiarity with Nat Fed SORs associated with the repairs and maintenance.



Qualification(s)
1. Qualified to HNC or completed a recognised craft apprenticeship NVQ/City and guilds or equivalent.

2. Ability to demonstrate a high level of literacy including excellent written English




Other Special Requirements





*If you want specific knowledge assessed to determine the suitability of a job applicant, or a specific qualification is required for the postholder to undertake the job role, or there is a special requirement that needs to be assessed, you must also include these requirements in the Job Specifics – Skills, Experience and Competencies section.

HR will use a competency assessment tool to ensure that individuals matched to jobs under the Redeployment process (or shortlisted & you choose to assess candidates using a competency assessment tool e.g Facet 5 psychometric assessment) achieve the highest ratings for your ranked competencies. Those candidates that require development in some areas will be discussed with you.

The London Borough of Enfield is pleased to advertise an exciting opportunity for a qualified and experienced Electrician to join Enfield Repairs Direct.
In this role, you will be responsible for ensuring the quality, safety, and compliance of electrical works across a range of domestic properties and electrical projects throughout the borough. Duties will include carrying out electrical testing and inspections, completing certification, and signing off electrical works in accordance with current regulations and standards.
We are looking for a focused and dedicated individual who is passionate about delivering a high standard of workmanship while representing the Council in a professional, responsible, and customer-focused manner.
Essential Requirements

Relevant electrical qualifications (City & Guilds, NVQ Level 3, 18th Edition, or equivalent).
qualified and Experience in electrical testing, inspection, certification, and compliance.
A minimum of 3 years’ experience working within a social housing environment.
Good working knowledge of the NHF Schedule of Rates.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.

What We Offer a 35-hour working week.
A varied and rewarding workload across the London Borough of Enfield.
The opportunity to work within a dedicated team delivering essential repair and maintenance services to residents.

If you are a skilled electrician with a commitment to quality and compliance, we would like to hear from you.