Business Rates officer

Organisational information Responsible to: Recovery Manager Key relationships/Functional links with: Staff at all levels within the Revenues Services, other internal service areas, members of the public, Valuation Office Agency, Rating Agents.

Main Purpose of Job: To deal with all aspects relating to the accurate and prompt processing of work associated with Business Rates and BID Levy from initial billing through to recovery and enforcement. Determine the correct liable party for Business Rates and Bid Levy in order for all required notices to be issued as soon as practicable. Ensure eligibility to any potential reliefs and exemptions Provide high quality professional advice, guidance and support in respect of Business Rates or Bid Levy to customers and external partners Assist in the review of reliefs and exemptions to maximise due to the council and identify and reduce incidences of fraud. To assist with the gathering of evidence prior to Liability Order Hearings Accurately calculate and create refunds where overpayments have been made Identify and prepare reports for cases considered suitable for write offs Dealing with complex business rates matters

General information: The post holder will be required to comply with the organisation’s policies and procedures. Understanding, knowledge and ability to follow guidelines that ensures compliance with Health & Safety at Work, Data Protection and other statutory requirements. Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies. Knowledge and experience of using IT.