Move-On & Resettlement Officer

Move On & Resettlement Officer Slough Borough Council - Housing Services Job Description Role Purpose The Move On & Resettlement Officer will work with households in temporary accommodation to support and enable their move into longer-term accommodation, primarily within the Private Rented Sector, both inside and outside of Slough. The role supports the Council to discharge its homelessness duties by promoting sustainable move-on, independence, and positive resettlement outcomes. Key Responsibilities Move On and Resettlement

• Support households in temporary accommodation to secure longer-term PRS accommodation.
• Work with households to identify realistic housing options and overcome barriers to move-on.
• Acquire and negotiate accommodation from landlords, letting agents, and accommodation providers.
• Provide advice on tenancy readiness, affordability, and sustainment. Discharge of Homelessness Duty
• Support the Council to discharge homelessness duties in line with legislation.
• Ensure move-on activity complies with statutory guidance and council policies.
• Work closely with homelessness, temporary accommodation and Slough Children’s First teams.

Employment, Training, and Independence

• Support households to access employment, training, and skills opportunities.
• Signpost and refer to appropriate support services.
• Promote independence and financial stability. Families and Children
• Provide information and guidance on schools and education, particularly for out-of-borough moves.
• Work sensitively to minimise disruption to children’s education.
• Identify and escalate safeguarding concerns. Case Management and Partnership Working
• Manage a caseload and develop clear move-on plans.
• Maintain accurate case records.
• Work collaboratively with internal teams and external partners. Person Specification Qualifications Essential:
• GCSEs (or equivalent) including English and Maths, or relevant experience.

Desirable:

• Housing-related qualification (e.g. CIH).
• Training in homelessness or safeguarding. Knowledge Essential:
• Knowledge of Housing Legislation, Homelessness legislation, Welfare Reform legislation and local authority duties.
• Understanding of temporary accommodation and move-on pathways.
• Awareness of safeguarding responsibilities.

Desirable:

• Knowledge of PRS tenancy law and affordability. Experience Essential:
• Experience working with vulnerable households.
• Experience providing housing or resettlement support.
• Experience managing cases and working with partners. -Experience of negotiating, acquiring and securing properties to discharge duty into the Private Rented Sector.

Desirable:

• Local authority experience. Skills and Attributes Essential:
• Strong communication and engagement skills. -Strong negotiation skills
• Ability to manage a varied caseload.
• Empathetic, resilient, and solution-focused approach. Additional Requirements Essential:
• Ability to travel across Slough and surrounding areas, including out-of-borough.

Short Job Advert Slough Borough Council is seeking a motivated and customer-focused Move On & Resettlement Officer to support households living in temporary accommodation to move into longer-term, sustainable housing solutions. The role focuses on securing accommodation in the Private Rented Sector, supporting access to employment and training opportunities, and helping families with children resettle successfully. This is a key role in enabling the Council to discharge its homeless duties and reduce reliance on temporary accommodation. If you have exceptional communication and organizational skills and want to make a difference at pace, then apply now.