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Matrix Talent Pooling System

Housing Register Officer

Redbridge Council

24th August 2026 - 16th November 2026
£19.75 per hour
Lynton House, 255-259 High Road, Ilford, IG1 1NY
Communication
Problem-solving
Housing legislation
Record-keeping
Stakeholder Collaboration
Housing

Role

Who You Are

You are knowledgeable in housing legislation, specifically the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. You are innovative, dynamic, and solutions-focused, with the ability to proactively work with customers to achieve positive housing outcomes. You have a strong understanding of housing allocations, homelessness prevention, and the welfare benefit system.

What the Job Involves

The role involves assessing applications for the housing register, providing housing advice, and coordinating housing allocations to prevent homelessness. You will complete assessments, determine application preferences, and manage void properties. Duties include verifying applicant circumstances, supporting vulnerable individuals, and maintaining accurate records. The position requires effective communication with various stakeholders and contributing to service development.

Skills

  • Knowledge of housing legislation
  • Problem-solving and innovation
  • Strong communication skills
  • Record-keeping and data management
  • Stakeholder collaboration
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