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Matrix Talent Pooling System

Home Ownership Officer S02

London Borough of Waltham Forest

1st September 2026 - 24th November 2026
£17.81 per hour
Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF
Financial Acumen
Communication skills
Leasehold management
Landlord and Tenant legislation
Property & Housing
Section 20 consultation

Role

Who You Are
You are an experienced professional with a strong background in leasehold management and section 20 consultation. You bring a detailed understanding of lease agreements and are adept at handling billing and recovery processes.
What the job involves
Your primary responsibilities include calculating and billing service charges, shared ownership rent, and ground rent according to lease agreements and legislation. You will handle section 20 consultations, ensuring compliance with all regulatory requirements. Your role also involves providing guidance related to service charges and resolving related inquiries and disputes. Additionally, you will support collection officers in maximizing rent and service charge recovery.
Skills
  • Leasehold management experience
  • Knowledge of section 20 consultation
  • Billing and recovery expertise
  • Understanding of Landlord and Tenant Act
  • Strong communication skills
Apply

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