Benefits Assessment Officer (PO1)
London Borough of Waltham Forest
7th September 2026 - 28th December 2026
£21.53 per hour
Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF
Customer Services
Housing Benefit processing
Council Tax Support claims
Assessing discretionary awards
Delivering timely decisions
Supporting vulnerable residents
Role
Who You Are
An experienced Benefits Officer with substantial experience in processing Housing Benefit and Council Tax Support claims.
What the job involves
The role involves supporting the delivery of the DWP Crisis Resilience Fund, assessing discretionary awards, and delivering accurate, timely decisions. The officer will play a key role in supporting vulnerable residents, managing service demand, and ensuring effective delivery of the Fund's objectives.
Skills
- Housing Benefit processing
- Council Tax Support claims
- Assessing discretionary awards
- Delivering timely decisions
- Supporting vulnerable residents