Visitor Host G3 (Client Referral)
Cardiff Council
24th August 2026 - 28th June 2027
£13.45 per hour
County Hall, Atlantic Wharf, Cardiff, CF104UW
Customer Service
Adaptability
Teamwork
Communication
Public Engagement
Leisure & Tourism
Role
Who You Are
Individuals with a passion for history who enjoy dealing with the public and managing complex situations.
What the Job Involves
Working outdoors, welcoming visitors, directing customers as necessary, handling public enquiries, checking access cards, and maintaining a positive image while representing the Castle.
Skills
- Excellent Communication/Social skills
- Ability to follow clear and precise instructions
- First class customer service delivery
- Customer interaction experience
- Teamworker
- Adaptability with different customer groups
- Confidence in delivering historic information
- DBS Enhanced
- Responsible Retailing—Level 1
- Welsh Speaker (desirable)
- Fluency in a foreign language (desirable)
- Customer Service qualifications/experience (desirable)
- First Aid Certificate (desirable)
- Manual Handling Certificate (desirable)
- SIA Certificate (desirable)
- Creativity/Performing arts experience (desirable)
- Defib Course (desirable)
- Computer literate